{"id":7392,"date":"2023-12-11T10:14:28","date_gmt":"2023-12-11T09:14:28","guid":{"rendered":"https:\/\/digitalyacht.de\/blog\/?p=7392"},"modified":"2023-12-11T10:14:28","modified_gmt":"2023-12-11T09:14:28","slug":"digital-yacht-technische-support","status":"publish","type":"post","link":"https:\/\/digitalyacht.de\/blog\/digital-yacht-technische-support\/","title":{"rendered":"Verst\u00e4rkung f\u00fcr das Digital Yacht technische Support Team"},"content":{"rendered":"

In diesem Jahr haben wir hart daran gearbeitet, jede Menge technische Informationen \u00fcber unsere Produktpalette zu dokumentieren. Wir sind uns bewusst, dass viele unserer Produkte so konzipiert sind, dass sie mit den Systemen anderer Hersteller zusammenarbeiten, so dass die im Laufe der Jahre gesammelten Informationen eine gro\u00dfe Hilfe f\u00fcr Installateure und Endkunden sein werden. Unsere neue globale Website f\u00fcr Digital Yacht technische Support<\/strong> finden Sie hier<\/a>.<\/p>\n

 <\/p>\n

\"Digital<\/p>\n

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Geben Sie einfach Ihren Produktnamen oder Ihre Teilenummer ein, und Sie erhalten Zugang zu Handb\u00fcchern, FAQs, Videos usw. Der FAQ-Bereich l\u00f6st in der Regel \u00fcber 99 % der Anfragen. Sollte dies nicht der Fall sein, haben Sie die M\u00f6glichkeit, ein Support-Ticket zu erstellen<\/strong>, das Sie an die richtige Person f\u00fcr Ihre Anfrage weiterleitet. Wir bem\u00fchen uns, Ihre Anfragen innerhalb von 24 Stunden w\u00e4hrend der Gesch\u00e4ftszeiten zu beantworten.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Wir haben auch ein neues Mitglied im Digital Yacht technische Support Team, Digital Daffodil, unseren Chatbot-Berater mit IA-Intelligenz. Er hat \u00fcber 10 Millionen W\u00f6rter technischer Informationen und Handb\u00fccher gelesen und findet schnell die Informationen, die Sie brauchen, wenn Sie in Eile sind. Nat\u00fcrlich lernt er noch, aber wir erwarten, dass er eine weitere sehr n\u00fctzliche Ressource f\u00fcr den technischen Support unserer Digital Yacht-Kunden sein wird.<\/p>\n

\"\"<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"In diesem Jahr haben wir hart daran gearbeitet, jede Menge technische Informationen \u00fcber unsere Produktpalette zu dokumentieren. 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